Privacy Policy

Your Privacy

The relationship that we have nurtured with our fans and our customers is extremely important to alyandaj.com (“we” or “us”) and we are committed to providing our fans and customers with a secure website and will only collect the personal information that is necessary to process customer orders or provide you with other services as described below.

With regard to personal information, access will be limited to the appropriate employees and under no circumstances do we rent, trade or share your personal information to or with any other entity for their marketing purposes without your consent.

For any inquiries regarding our Privacy Policy, including your California Privacy Rights, please email us at privacy@alyandaj.com and please do not include your credit card number or other sensitive information in your email.

Please read the following information to learn more about how and why we collect information and how the information is safeguarded against misuse.

The information we need when you make a purchase

We will ask you to provide:

payment method
credit card account number and expiration date (if applicable)
name (as it appears on credit card)
billing address (as it appears on your credit card statement)
shipping address (if required and different from billing address)
daytime phone number
e-mail address
We use your personal information for internal purposes such as processing and keeping you informed about your order. You may, from time-to-time, receive information from us about new features and/or new services.

We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business.

Saving Information

As our customer, we confidently assure that your personal information is transmitted over secure servers. We only ask for the information necessary to process your order. When we process a credit card transaction, your information is forwarded directly to our credit card processor for authorization. We guarantee you will only pay for authorized items that you have ordered.

The Vault may collaborate as necessary with government agencies and security organizations to prevent fraud and fraudulent use of your personal information. During fraud prevention investigations, we may share information with the agencies that assist us, as permitted and required by U.S. law. This information will never be used for marketing purposes. Usage is strictly assigned to assist and prevent fraud investigations. We may need to disclose your personal information when required by law or when we have a good faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.

Links to Other Sites

Our site may contain links to sites operated by other entities. We are not responsible for the privacy practices of such other websites. We encourage our customers to be aware when they leave our site and to be read the privacy policies of such other websites. This privacy statement applies solely to the information collected on our website.

Online Contests

We may offer a variety of exciting online contests from time to time. Most of these contests are open to U.S. residents 13 years of age and older. If you are a teen under 16 years of age, it is absolutely necessary for you to obtain your parent or guardian’s permission before providing any personal information.

IP Addresses & Cookies

An IP address is a computer identification number that is used any time your computer is connected to the Internet. Web serves, the computers that “serve up” web pages, identify your computer by its IP address. We collect IP addresses for the purposes of system administration and to audit the use of our website. When visitors request pages from our website, our servers log the visitors’ IP addresses. We do not link IP addresses to anything personally identifiable, which means that a visitor’s session on our website will be logged, but the user remains anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our Terms of Use, to protect our services, site, customers or others.

In addition, like most modern websites, we use cookies to enhance your browsing experience and provide more streamlined interactivity. “Cookie” is the term we use for a text file that is stored on the database of your computer. Cookies are used to send information to your Internet browser from a web server. These little bits of information are stored on your computer’s hard drive. We use the information collected by cookies to determine which parts of our website are visited most often. They are also used to figure out where on our site you may be experiencing technical difficulties.

Our goal is to improve the quality of our website, tailor our products and services to suit your personal interests, track and/or analyze visiting patterns and resolve difficulties you may encounter while on our site.

Security

We take every precaution to protect our customers’ information. When customers submit sensitive information via www.alyandaj.com, their information is protected both online and off-line.

Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. Please be aware, however, that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot insure or warrant the security of any information you transmit to us or from our online products or services. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Children’s Privacy

We do not intentionally collect information from children under 13 years of age. If you are a parent and you think we have inadvertently collected such information from your child, you may e-mail us at privacy@alyandaj.com

You May Opt-Out of Certain Communications

It you are no longer interested in receiving email announcements and other marketing information from us, please email your request to be removed to privacy@alyandaj.com. Please include your full name (first and last), email address and mailing address. Note that you may still receive customer service related communications from us, for example, with respect to status of orders you may have placed with us.

Your Consent

By using the products and services available on www.alyandaj.com, you consent to the collection and use of this information by us. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Your continued use of our website following the posting of changes to these terms will mean you accept those changes.

Questions or Comments

Please contact us with any questions or comments at privacy@alyandaj.com